After 12 years in the IT industry, we decided to alter direction. Now, we share use our experience to help others. Our ramp-up process is designed to empower your technical team and outfit them with the tools they need to succeed. Ask us about:

Java-based frameworks
Open-source technologies
Cloud-based development
End-to-end integration
Networks and systems security
Database and warehouse technology
Java training
Salesforce training
ServiceNow training


ServiceNow Administrator and Development Training Agenda:

ServiceNow Overview
ServiceNow system Architecture
User access/profile ( Admin, ITIL, end-user) – who uses ServiceNow system?
ServiceNow Out of Box applications and process overview
Foundation Data ( Users, groups, approvals, locations, category, subcategory, resolution/close codes, etc)
Update Sets
Users, Groups, & Roles
Databases, Tables, Fields, & Records
Table administration and relationship – Field types & reference fields and creation/ updation
Data load – Import set, transform map, transform map script, intermediate and target tables
Access Controls
ITSM Applications
Incident Management
Problem Management
Change Management
Knowledge Management
Service Catalog
Configuration Management Database ( CMDB)
Core concepts and scriptings with business use cases
UI Policies
UI Actions
Client Scripts
Business Rules
Script Includes
 Data Policies
Client-side versus Server-side
System properties
Events & Notifications
Digital Workflows and Flow Designer
Approval process
Service-Level Agreements
Custom Application Development using ServiceNow Components
Integration Overview – LDAP & SSO
Service Portal
ServiceNow Connect and Virtual agent
Agent Workspace overview
System Diagnostics and debugging
Self Practice Assignments
Practice Exam 01
Practice Exam 02
Practice Exam 03

Salesforce Administrator and development Training Agenda:

Salesforce Overview
Salesforce Platform basis
Salesforce System Architecture
User access/profile
Salesforce Out of Box (OOB) applications and process overview
Foundation Data and Configuration
Create Practice and Tailhead playground
App Exchange
System Configurations
Salesforce OOB Components
Salesforce – Lightning Experience apps 
Develop Apps ( Declarative and Programmatic development)
Maintain Implementation
Optimize Implementation
Import and Manage Data 
Creating a Custom App in Lightning Salesforce
App branding
Salesforce Customer use cases ( Sales, HR, IT, Finance, Products, etc)
Code transportation to higher instances
System Upgrades
Reports and dashboards
Self Practice Assignments
Practice Exam 01
Practice Exam 02
Practice Exam 03

Core Java and Advance Java Agenda:

Core Java Overview
Core Java Architecture
Core Java Components – Object Oriented Programming (OOPS) Concepts
Data Abstraction
Interface Implementation
Data Types
String Handling
Exceptional Handling
Collection Framework
Serialisation & De-serialisation
Concurrent collection
JDBC (Java Database Connectivity)
Web Services (SOAP & REST)
Design patterns
Self Practice Assignments
Practice Exam 01
Practice Exam 02
Practice Exam 03